Cookery School FAQ
Q. Can we take photographs and use mobile phones?
We encourage the use of photography in the workshops but ask that the you take into account the preference and privacy of the other students. Please do not disturb other guests with phone calls, which you can take outside the classroom. We will often take photographs on the day at our courses which will be posted on Instagram, Twitter, Flickr and Facebook, please let us know if you would rather not be included. If you want to join in the conversation like us on Facebook or look for us on Instagram and Twitter.
Q. How is my cookery course booking confirmed?
Once you have booked a course with us you will receive confirmation of your order by email along with specific information about the running of the day. If you have purchased this as a gift for someone then it would be helpful to pass this on to them.
Q. What happens if HHB Cookery School cancels a course booking?
In the unlikely event of the cancellation of a course by Hobbs House School, we will fully refund you or offer a swap to another course. We cannot be held liable for any third-party costs, such as travel bookings or accommodation.
Q. What happens if I need to cancel a course booking?
Amendments to bookings can be made up to a month before the start of the course, we will happily swap you to a different course if you change your mind before this time. We are unfortunately unable to swap bookings with less than a month until the course start date, however we can accommodate someone else in your place. The course fee will only be refunded if we fill your space on the course. (Please call the office in order to discuss, telephone 01454 321629).
Q. What happens if I am having trouble booking?
If you are having any trouble booking at all, please just give us a call in the office on 01454 321629
Q. What is the HHB School health & safety policy?
You will be given a full housekeeping overview at the beginning of your Workshop or Master class, which will include information on the nearest fire exits, kitchen standards and toilets. We ask all pupils to wear shoes with flat, non-slip soles and covered toes as well as practical clothing. We will provide aprons. Hobbs House School and Bakery is a non smoking building.
Q. What is included?
Ingredients, utensils, knives, equipment and aprons are provided for all courses. Full details of what is included on a workshop will be sent to you at the time of booking. Unless otherwise stated in the workshops or master class details, the classes are not suitable for children and can only be attended by people over the age of 16.
Q. What are the terms and conditions of the Hobbs House School?
By booking on any Hobbs House School workshops or master class you agree to abide by our terms and conditions. We reserve the right to make amendments to any workshop or masterclass content and recipes without notice.