Sam Wells

Sam Wells

Commercial Director

"It was a combination of rising for work at 5am, cups of strong bakery tea, and jamming 500 doughnuts a day, that got this young boy hooked!"

When Sam was 9 his sister married into the Herbert baking operation in Bristol, and Sam was fortunate enough to spend his school holidays helping out.

 Leaving school at 16, he embarked on his baking journey working in bakeries in Oakham and then Melton Mowbray, before moving down to Chipping Sodbury in 1985 and running Hobbs House Bakery. Since those wild days in the mid 80s, when Live Aid and Bruce Springsteen’s Born in the USA sell out tour were amongst the highlights, the original shop on the Chipping Sodbury High Street has developed into a four shop operation, along with a thriving wholesale department, and a fantastic online shop. As Purchasing Director for Hobbs House Bakery, Sam ensures that we know the provenance of all that we buy. Enjoying the opportunity to be involved with the whole business on a daily basis, lending his support where ever it may be kneaded. Sam also teaches baking in our cookery school and takes the Hobbs House Bakery Instagram photos.


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Delivery & Returns

Delivery

We use Priority Express as our main courier service. For smaller and our through the letterbox range, we use Royal Mail. Our aim is for you to receive your items as safely and securely as possible and we use Priority Express to help us with this.

The couriers deliver anytime between 8.00am and 6.00pm on your chosen delivery date although are generally delivered before 4.00pm. If you supply an email address, you will be able to live track your package via Priority Express' updates. Wednesdays and Fridays as our designated delivery days.

Orders can only be taken up to noon on Monday for Wednesday delivery and noon on Wednesday for Friday delivery, just in time for the weekend.

Delivery is an overnight service, however anything outside of Mainland Scotland will take an additional 1-2 days and may incur an additional charge - for more details please contact us before placing your order. We class Monday - Friday as working days. Saturdays and Sundays are not included in this calculation. 

Please note that we do not supply outside of Mainland UK. 

Ordering

We will accept any cancelled orders (excluding courses/vouchers) or changes to delivery date if notified by 10.00am the day before delivery is due. Please contact our Sales Team on 01454 321629 or by email sales@hobbshousebakery.co.uk to discuss anything with your order.

Returns

We want you to feel totally happy with your goods, so if you have any concerns or queries please get in touch with us. We are happy to replace items broken during transit or if the item does not meet your expectation. We must be notified within 14 days of arrival.