No Knead Kit Giveaway Terms & Conditions

No Knead Competition TERMS & CONDITIONS

Last updated 25/07/2016

  1. The promotion is only open to legal UK residents aged 18 or over. Employees of Hobbs House Bakery and any Partner/Supplier related to the promotion may not participate.
  2. To participate:
  1. By supplying your email address to us Players agree to sign up to the Hobbs House Bakery newsletter. Unsubscribing from the mailing list before the winner is announced will void Players entry to the competition.
  2. Users must not supply false information in their registration and no individual should participate under any identity that is not their own.
  3. Please allow up to 28 days for delivery of products.
  1. Legal Liabilities
  • The Promoter accepts no responsibility for incomplete, incorrectly submitted, delayed, corrupted or misdirected registrations, whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  • The Promoter accepts no responsibility for any third party illegal or fraudulent action/inaction that may occur on or through the promotion, but reserves the right to take action against any third party it knows or has reasonable grounds to believe is responsible for such action/inaction.
  • If for any reason any aspect of the Promoter is not capable of operating as intended, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition, the Promoter may at its sole discretion cancel, terminate, modify or suspend the promotion.
  • The Promoter may require Players to provide proof of identity, proof of age and proof of residency. Identification considered suitable for verification is at Promoter‘s discretion.
  • The Promoter may require Players to provide proof of identity, proof of age and proof of residency. Identification considered suitable for verification is at the Promoter‘s discretion.
  • The Promoter reserves the rights, at its sole discretion, to modify these Terms at any time, and limits its liability in relation to such action to the fullest extent permissible under English law.

The Promoter: Hobbs House Bakery Ltd, Unit 6, Hatters' Ln, Bristol, Chipping Sodbury BS37 6AA.

 

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Delivery & Returns

Delivery

We use Priority Express as our main courier service. For smaller and our through the letterbox range, we use Royal Mail. Our aim is for you to receive your items as safely and securely as possible and we use Priority Express to help us with this.

The couriers deliver anytime between 8.00am and 6.00pm on your chosen delivery date although are generally delivered before 4.00pm. If you supply an email address, you will be able to live track your package via Priority Express' updates. Wednesdays and Fridays as our designated delivery days.

Orders can only be taken up to noon on Monday for Wednesday delivery and noon on Wednesday for Friday delivery, just in time for the weekend.

Delivery is an overnight service, however anything outside of Mainland Scotland will take an additional 1-2 days and may incur an additional charge - for more details please contact us before placing your order. We class Monday - Friday as working days. Saturdays and Sundays are not included in this calculation. 

Please note that we do not supply outside of Mainland UK. 

Ordering

We will accept any cancelled orders (excluding courses/vouchers) or changes to delivery date if notified by 10.00am the day before delivery is due. Please contact our Sales Team on 01454 321629 or by email sales@hobbshousebakery.co.uk to discuss anything with your order.

Returns

We want you to feel totally happy with your goods, so if you have any concerns or queries please get in touch with us. We are happy to replace items broken during transit or if the item does not meet your expectation. We must be notified within 14 days of arrival.