Our Policies

At Hobbs House Bakery, our policies and procedures help ensure we operate safely, responsibly, ethically and consistently across all areas of our business.

Our policies are owned and maintained by our Compliance Team and are reviewed at least every three years, or sooner where legislation, standards, business needs or best practice require. All policies are approved by our Managing Director and Senior Leadership Team.

Where policies impact our team members, they are communicated through a combination of team briefings, training, company newsletters, emails and other internal communications to ensure understanding and compliance.

Our policy framework includes, but is not limited to:

Food Safety

Health & Safety

Training & Development

Recruitment & Equal Opportunities

Operational Policies & Procedures

Sustainable Business & Climate Action

Human Rights & Modern Slavery

Marketing, PR & Communications

Charity & Community Support

Our governance framework helps ensure we meet our legal obligations, maintain high standards and operate in line with our values. This approach supports the commitments outlined within our sustainability and impact programmes.

Website Accessibility

Hobbs House Bakery is committed to making this website accessible to all users.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA and continually review our website to improve accessibility and usability.

We assess this using manual testing by an internal specialist.

If you experience any accessibility barriers while using our website, or have suggestions for improvement, please contact us:

Email: online@hobbshousebakery.co.uk
Telephone: 01454 321629

We welcome feedback and will make every reasonable effort to improve access to our online services.